Welcome to the MainStreet Family Care Payment Portal where you may conveniently make payments 24 hours a day, 7 days a week. CLICK HERE and select “Make a payment”. Alabama Suboxone Clinics partner with MainStreet Family Care for our billing.
Our EZBill Billing Policy makes it easy to manage billing and payment. You don’t have to be bothered with mailing in a payment once your health plan pays its portion. You won’t be nagged by calls from our billing or collections office or risk damaging your credit by missing a bill in the mail. With EZBill, your bill is paid when it’s due, much in the same way you automatically pay your phone or cable bills.
Here’s How it Works:
- When you check in with our front desk staff, you’ll swipe your credit or debit card to pay your regular copay. Your card information goes directly to a highly secured offsite location where the EZBill team manages the bill paying process.
- The clinic submits your bill to your health insurance company for payment. After your health insurance company processes your claim, you’ll receive an Explanation of Benefits which shows what they paid and what is left to be paid. If your remaining balance is over $5.00, you will also receive a statement in the mail from MainStreet Family Care.
- After receiving your Explanation of Benefits or MainStreet statement, your payment responsibility will be charged to your card up to a maximum of $175.00
We verify your insurance online through our real-time verification system to check your deductible before determining your estimate amount. When the bill comes, we will apply your paid estimate to your balance. Our health records system allows us to perform a real-time verification of your unique insurance plan, which tells us whether or not you’ve met your annual deductible (the amount you have to pay out-of-pocket before insurance will cover everything). Based on your deductible and the coverage your particular plan provides, we can estimate how much your bill will be. In the event of over-payment, we will keep the remainder on your account as a credit to apply to your next visit , or you may contact our billing department to request a refund.